Terms & Conditions

Terms & Conditions

If payment is not made as per the schedule provided in the first booking confirmation e-mail, Travel Route Holidays reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.

Balance payment should be completed on arrival (on first hotel check in) or the services will be stopped till the payment completed.

No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service due to Bad weather, ill health, Strike, Road Blocks or any other factor beyond our Control. Such unused items are neither refundable nor exchangeable.

Room allocation is done by the hotel depending upon availability at the time of check-in. the category of room as specified on your confirmation voucher.

No refund shall be claimed, if the services & amenities of the hotel were not up to your expectations, it will be considered on a case to case basis.

In case of unavailability of rooms in given Hotels due to any unexpected scenario, alternate accommodation arrangement will be made in similar standard available Hotel.

Any booking related with flight tickets will be booked on real time price basis. Travel Route Holidays will not hold any Air ticket on confirmed basis without final payment of air tickets share. As airfares are extremely dynamic in nature, any difference in cost, arises during acknowledgement and issuance of ticket, will be taken care by Client.

Any amendment in issued flight tickets, like – Change in Dates, Names, timing, airline or any other information will attract amendment charges as per Airline’s amendment Policies.

Flight ticket cancellation / Refund is strictly in accordance with Airline’s cancellation/Refund policies.

Flight timings are to be kept into consideration while reaching to the airport. Travel Route Holidays shall not be responsible for any incidence where client is not able to reach airport / Board the flight due to any reason of personal nature, Insufficient time duration in connecting flights or any other reason related with airline’s governance like – Delay in Flight, Change in timing / Overbooking by Airline or any other factor.

Vehicle provided during tour will follow the tour plan specified in the itinerary. Driver in any way will not be deviated from the specified / common route.

Vehicle provided during the tour will not be on disposable basis. Any travel, after the activity decided in tour will not be permitted. Late evening / late night drive apart from designed plan will be prohibited.

In case of any natural calamity or any other force majeure incident, Travel Route Holidays reserves the rights to modify / change or cancel the partial or complete tour Package. Travel Route Holidays shall not be held responsible for refund / Compensation in any such circumstances.

For any dispute, the Civil Court of Shimla, Himachal Pradesh, India is to be acknowledged as the sole competent authority.

All baggage and personal effects shall be at all times and in all circumstances, the responsibility of passengers. Travel Route Holidays is not responsible for any type of loss and damage (baggage or person) due to any factor beyond our control. Health matters should be the sole responsibility of the traveller. Adequate travel insurance cover is strongly recommended. It shall be duty of the guest to inform the Company of any medical condition(s) that may affect his ability to undertake the activities or could negatively affect the interest of the group. Under such situation, the Company reserves the right to deny the guest participation in some of the activities with no refund.

The amount paid at the time of booking, is non-refundable. We do not accept any form of cheques. The bookings will be processed only after 25% of the total amount has been paid. The full amount must be paid fifteen days before the tour/stay starts. We will send a reminder of full payment 20 days before the tour/stay starts. Failure to deliver complete payment will result in cancellation of the arrangement. For instant bookings or on-the-spot booking, 100% payment is required before bookings are processed.

All customers are requested to make the payments as per the contract for seamless services.

We are not responsible for any delays / breakdown in Volvo, train, flights or breakdown of cabs. No refund / compensation shall be provided as these are third party services. We shall make every effort to ensure a speedy resolution on a case to case basis however, we hold no control over such third party services.

Travel Route Holidays reserves the right to alter, change, modify, add or remove portions in whole or in part of these Terms at any time.

Payment Policy

25% of the total package cost + Full flight fare / train fare (if any) to confirm the booking.

25% Payment required before 30 Days of travel date

50% Full & Final Payment required before 10 Days of travel date

Cancellation timelines and refund

Advance amount is not refundable.

Postpone/ Prepone Charges valid before 5 days from travelling date (Subject to availability)